Privacy Policy

Introduction

Auglaize Embroidery ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services, including our messaging programs.

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes your name, phone number, email address, and other details you provide when signing up for our services.

2. Usage Data: Information about your interactions with our messaging programs, such as message frequency and response rates.

3. Device Information: Data about the device you use to interact with our services, including IP address, operating system, and browser type.

How We Use Your Information

The information we collect is used for the following purposes:

To provide and manage our messaging programs.
To send you messages in line with your subscription preferences.
To improve our services by analyzing usage trends.
To comply with legal and regulatory requirements.

SMS Terms and Conditions

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Auglaize Embroidery, messages may be received related to the following:
Appointment reminders
Follow-up messages
Billing inquiries

Order Status

Order Questions

Conversational Messages

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per week related to your orders status or conversations.

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Auglaize Embroidery can be done in the following ways:
By submitting an online form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at www.augemb.com

Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our www.augemb.com/priavcy
Message frequency may vary

Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information with:

Service Providers: Third parties that assist in delivering our messaging services.
Legal Authorities: When required by law or to protect our legal rights.Data RetentionWe retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.
No Mobile Opt-in data will be shared with third parties for marketing purposes.

Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Opt-out of our messaging programs at any time by replying STOP to 419-738-6979.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date.

If you have any questions or concerns about this Privacy Policy or our messaging programs, please contact us:

Email: brian@augemb.com

Phone: 419-738-6979

Website: https://www.augemb.com

Privacy Policy

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