Frequently asked questions
What services do you provide?
- Screen Printing
- Embroidery
- Laser Enrgraving
- Rhinestones
- Graphic Design
- Vinyl Signs
- Business Cards
- Custom Signs and Banners
- Trophies and Awards
What are your normal turn around times?
Current turnaround times are about two weeks from your artwork approval. Most times we are ahead of schedule.
If you want your order rushed there is a rush fee:
50% of your order for 1 week.
100% of your order for less than 2 days.
*****Rush Orders are subject to product availibity!*****
How do I place an order and what is the process?
If you would like to place an order there are three ways:
1. Stop in to place your order. -Preffered Method.
2. Call the shop and talk with one of our assosciates. 419-738-6979
3. Email us at art@auglaizeembroidery.com
We will take your information and put it into our order management system. You will recieved a text and an email for a quote for your project. We will ask you to approve the proposal. Once the proposal is approved we will send a down payment request to your phone and email. This is a 50% downpayment for your order. We will then order your goods and send you an art approval in 2-3 business days. Once your artwork is approved we move it to the production floor for printing. Once the order is completed we will send you a message to let you know your order is ready for the final payment and pickup.
Do you offer fundraising?
YES! We work with you or your organization to create a website for your fundraiser. We offer different products that we can sell with your design. This allows you to set the fundraising amount per item. We then collect your information and check will be sent in the mail to the address on file for the fundraiser.
Does it cost me anything to set up the fundraiser?
No we will set up the online store for you and tell you whatt the base cost per item and allow you to set your price.
